Welcome series
Turn first-time shoppers into regulars with a warm welcome.
Email & SMS Marketing
Texts and emails that bring customers back on autopilot
Set it up once. Budfront sends the right message at the right moment, from a welcome after the first order to a heads-up when a favorite is back in stock. Every message is personalized and tracked to revenue.
6Automations live on day one
41%Click-through on back-in-stock alerts
+18%Lapsed customers won back
0 hrsPer week to keep it running
Illustrative figures based on typical customer outcomes.
Automated flows
Messages that trigger themselves
Each automation listens for something a customer does, or doesn’t do, then sends the right follow-up at the right time. Flows stop automatically when the customer orders, so nobody gets a reminder for something they already bought.
- Triggered by orders, restocks, birthdays and inactivity
- Smart waits and channel choice: text, email or both
- Stops as soon as the goal is reached
Personalization
Personal, not generic
Budfront knows what each customer buys, where they shop and what they’ve saved as favorites. Messages use that to recommend the right products from the right store, without anyone on your team lifting a finger.
- Recommendations from purchase history
- Their preferred location, hours and deals
- Sent in each customer’s time zone
Consent & compliance
Compliance built into every send
Carriers look closely at cannabis messaging, and consent rules matter. Budfront collects double opt-in with an age confirmation, honors STOP and HELP replies automatically, respects quiet hours and keeps a record of consent for every subscriber.
- Double opt-in with 21+ confirmation
- Automatic STOP, HELP and quiet hours
- Consent records kept for every contact
Six automations, live from day one
Back-in-stock alerts
Let customers know the moment their favorite is back.
Birthday rewards
A birthday-month gift that feels personal and drives a visit.
Win-back
Bring lapsed customers back before they shop somewhere else.
Review requests
Ask every customer for a review at the right moment. Reviews engine
Order updates
Order confirmed, ready for pickup and out for delivery texts.
Email & SMS questions
How many messages can I send?
Your plan includes a generous monthly sending allowance for texts and email. High-volume stores can add more at cost.
Can I import my existing subscribers?
Yes, as long as you have documented consent. We’ll help you review your list and re-confirm anyone whose consent isn’t clear.
Will my texts get blocked?
Carriers apply extra scrutiny to cannabis messages. Clean consent, clear opt-outs and careful content keep delivery healthy, and we monitor it for you. No platform can guarantee delivery of every message.
Should I use texts or email?
Both. Texts are best for time-sensitive messages like restocks and order updates. Email is great for richer content like new menus and gift guides. Budfront picks the right channel for each flow.
Messaging rules vary by state and carrier. This page is general information, not legal advice.